How Ironlark protects your data
Where it's stored, who can see it, and how sign-in and messaging are kept safe.
Training and health records are personal. This is how Ironlark looks after them. The full legal detail is in the privacy notice.
What we never do
- Sell your data, or share it with advertisers, data brokers or insurers.
- Show adverts, or track you with analytics or advertising tools, in the app or on our website.
- Read anything from Apple Health. Workouts from the Apple Watch are saved to Apple Health, with your heart rate and calories, and that stays on your devices.
Where it's kept
- In the UK (London), encrypted while it travels and while it's stored.
- Backed up daily, to encrypted backups. Anything deleted leaves the backups within 7 days.
- A few trusted providers help run the service, only on our instructions: the database host, the website host, our email sender and our payment provider. The privacy notice names them.
Who can see it
- If you train with a gym or PT: you, the coaches assigned to you, and the gym's owner. Other coaches at the gym don't see your record, and nobody outside the gym can.
- If you train on your own: only you.
- This is enforced by the database on every request, not just by what the app shows, and changes to a client's record are kept in an audit log.
Signing in
There's no Ironlark password to guess, reuse or leak. You sign in with a passkey (Face ID or Touch ID), with Apple, with Google, or with a one-time code we email you. See signing in.
Young people
- A parent or guardian gives consent through an emailed link before anything is stored for anyone under 18.
- Only their own coaches can message them one to one. Their parent gets a copy of every message, and nothing is delivered between 9pm and 7am.
- Notifications say who a message is from, never what it says.
- No public profiles, no social feed, no location, and no names on leaderboards.
Your rights
Download a copy of everything held about you, or delete your account, from Account in the app. Questions: [email protected].
Still stuck? Email [email protected].